Blue Striped Skinny Braces
Delivery
Everything here is handmade in London by a member of our small team, which means that orders can take up to 5 working days to complete - especially one off custom orders and those with personalisation.
Shipping is free to the UK. We’re here Monday to Friday and we post orders as soon as they’re ready, using Royal Mail Tracked 48. UK customers have the option of Next Day delivery for an additional fee.
Delivery to our International customers will typically take a week to 10 days, but may be up to two weeks. Any custom fees and duties that apply to items sent outside of the UK will be the responsibility of the customer.
You’ll receive an email notification as soon as your order is dispatched, which will have tracking info and our contact details.
Returns and Exchanges
If for any reason you’d like to return or exchange your purchase, please post the item back to us at the following address, enclosing our Returns Form (download one here). Alternatively you can email to request the form, or simply include a note detailing all the same information - it will help us process your request more quickly.
Please return to:
Village Leathers Returns
5 Ajax House
16a St Thomas' Road
London
NW10 4AJ
The item must be in an unused condition and packaged securely, we recommend using a tracked service as we can't be responsible for items lost in the mail. We will process your refund/exchange within 2-3 working days.
We are unable to cover return postage for International orders, so unfortunately for our International customers, you would be responsible for paying for your own shipping costs, and any re-delivery charges for exchanges.
You have 30 calendar days to return an item from the date you received it.
We cannot offer returns or exchanges on bespoke or personalised products.